How It Works

The renter journey, end to end

Browse, fund credits, unlock direct contact, confirm the outcome, and resolve issues in one flow.

Step 1

Outgoing tenant posts from mobile

Listings are created with GPS-backed media, structured details, and verification notes.

Step 2

Incoming tenant browses for free

Renters see the listing context, media, map preview, pricing, and amenities before any paid action.

Step 3

Credits are funded through M-Pesa

Wallet top-ups create pending records first, then settle after callback or reconciliation.

Step 4

Unlock reveals direct contact

A valid unlock reveals the exact address and phone number and signals serious intent.

Step 5

Both sides confirm the outcome

Confirmation records the move-in outcome inside the audited unlock timeline.

Step 6

Disputes and refunds remain available

If the listing or handover outcome is invalid, the dispute path can adjust the result.